On June 5, 2024, the Italian Competition Authority (AGCM) issued its decision in which it imposed a fine of €3.5 million on Meta Platforms Inc. and Meta Platforms Ireland Ltd. for unfair commercial practices constituting a violation of the Italian Consumer Code. Background to the decision The AGCM noted that after receiving some reports, it had started a preliminary investigation on April 28, 2023. The AGCM stated that the following claims were being investigated: in relation to new Instagram users: The information provided to new users related to the collection and use of their data for commercial purposes, including information generated by the user's use of other Meta apps and third-part
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Italy: AGCM fines Meta €3.5M for violations of Consumer Code
June 5, 2024
Summary
The Italian Competition Authority (AGCM) fined Meta Platforms Inc. and Meta Platforms Ireland Ltd. €3.5 million for unfair commercial practices, violating the Italian Consumer Code. The AGCM's investigation, initiated after reports and starting on April 28, 2023, found that Meta failed to provide clear information to new Instagram users about data use and did not adequately notify or assist existing Instagram and Facebook users regarding account suspensions. The decision, based on violations of Articles 20, 21, and 22 of the Consumer Code, was announced on June 5, 2024.